Video files truncated

Axel de Vignon axel at devignon.fr
Thu Jul 1 18:10:58 MSD 2010


Hi again

I'm still trying to understand my issue below. I have confirmation that my hosting company is not blocking/capping our traffic. Therefore the issue should come from the server.
I even noticed some pictures were half downloaded: you can see half of the image and the rest is grey.
This is a big issue.
Any idea?

Thks 

Axel


Le 28 juin 2010 à 11:35, Axel a écrit :

> Hi, 
> 
> I was reported some issues regarding videos playback. MP4 videos are delivered by nginx. Some clients are complaining because videos stop after 5 seconds. Our videos are at least 50s long. I cannot reproduce this issue even with an old PC with 3G connection (slow bandwith).
> 
> I guess the video stops because the connection is closed by the server but I do not understand why. When checking my configuration, I found a send_timeout 5; Can this be in cause?
> Thks a lot
> 
> Axel
> 





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