OSTicket configuration issues

Francis Daly francis at daoine.org
Mon May 13 18:16:19 UTC 2019

On Mon, May 13, 2019 at 11:30:19AM -0400, NorrComm Solutions wrote:

Hi there,

> Hi we are attempting to run OSTicket with nginx.
> We get this message: "too many redirects" when going to the URL.
> We followed this URL for a resolution but so far no luck.
> Has anyone seen this error and resolved it?
> https://stackoverflow.com/questions/55651186/user-diretive-is-not-allowed/55661791#55661791

The configuration snippet includes:

    # Rewrite all requests from HTTP to HTTPS
    server {
        listen 80;
        rewrite ^ permanent;

The "rewrite" causes every request to get a http redirect back to the
same service. That is your loop.

You probably want https:// in the rewrite line.

The rest of the config, within the https server, looks a bit strange to
me. But presumably someone uses OSTicket and this works for them. So -
once you get to, you should be ok.

If not, and you send a follow-up message, please include all of the
details in that mail, rather than pointing to an external web site --
that will help someone on this list who has the same problem in the
future, when that other web site has been edited or removed.


Francis Daly        francis at daoine.org

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