<div dir="ltr"><div><div>The output of<br></div>sudo ps aux | grep php<br><br>admin 16599 0.0 0.0 12728 2164 pts/0 S+ 21:34 0:00 grep php<br>root 18852 0.0 0.6 295568 24484 ? Ss May09 0:08 php-fpm: master process (/etc/php5/fpm/php-fpm.conf) <br>www-data 18857 0.0 0.7 300736 29408 ? S May09 0:00 php-fpm: pool www <br>www-data 18858 0.0 0.7 300732 29380 ? S May09 0:00 php-fpm: pool www <br><br></div>I have no idea what any of that means. :) As mentioned, www-data is the Nginx user, and I'm logged in as admin over SSH.<br><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, May 11, 2016 at 5:31 PM, Jim Ohlstein <span dir="ltr"><<a href="mailto:jim@ohlste.in" target="_blank">jim@ohlste.in</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto"><div>Hello,</div><span class=""><div><br>On May 11, 2016, at 5:19 PM, Alex Hall <<a href="mailto:ahall@autodist.com" target="_blank">ahall@autodist.com</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr"><br><div class="gmail_extra"><br><div class="gmail_quote">On Wed, May 11, 2016 at 5:04 PM, Jim Ohlstein <span dir="ltr"><<a href="mailto:jim@ohlste.in" target="_blank">jim@ohlste.in</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto"><div>Hello,</div><span><div><div><br></div>On May 11, 2016, at 4:54 PM, Alex Hall <<a href="mailto:ahall@autodist.com" target="_blank">ahall@autodist.com</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr"><br><div class="gmail_extra"><br><div class="gmail_quote">On Wed, May 11, 2016 at 4:50 PM, Jim Ohlstein <span dir="ltr"><<a href="mailto:jim@ohlste.in" target="_blank">jim@ohlste.in</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto"><div>Hello,</div><div><div><div><br></div></div></div></div></blockquote><div><div><font color="#5856d6">> Is it possible that your script is trying to write a configuration file and lacks proper > permission in that directory?<br><br></font></div><div><font color="#5856d6">Yes, very possible, and I'd even say likely. The thing is, I can't find out what the directory is. I've given permission to the entire folder:<br></font></div><div><font color="#5856d6">chown www-data /var/www/osticket<br></font></div><div><font color="#5856d6">chmod -R 777 /var/www/osticket<br><br></font></div><div><font color="#5856d6">But that doesn't seem to help. I'm new to Linux, though, so I may have missed something. I can't imagine where else it would be trying to write to.</font></div></div></div></div></div></blockquote><br></span><div>Is that the php-fpm user? If so, it's probably not the problem. </div></div></blockquote><div><br></div><div>I'm not sure. I don't find 'user' anywhere in php-fpm.conf, so I'm not sure where that gets set. www-data is the user for Nginx and UWSGI, though, not that UWSGI has anything to do here. </div></div></div></div></blockquote><br></span><div>What's the output of </div><div># ps aux | grep php</div><span class="HOEnZb"><font color="#888888"><div><br></div><div>Jim</div></font></span></div><br>_______________________________________________<br>
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