Anyone running OSTicket with Nginx?

[Jim Ohlstein]

Hello,

> On May 11, 2016, at 5:36 PM, Alex Hall <ahall at autodist.com> wrote:
> 
> The output of
> sudo ps aux | grep php
> 
> admin    16599  0.0  0.0  12728  2164 pts/0    S+   21:34   0:00 grep php
> root     18852  0.0  0.6 295568 24484 ?        Ss   May09   0:08 php-fpm: master process (/etc/php5/fpm/php-fpm.conf)                    
> www-data 18857  0.0  0.7 300736 29408 ?        S    May09   0:00 php-fpm: pool www                                                       
> www-data 18858  0.0  0.7 300732 29380 ?        S    May09   0:00 php-fpm: pool www                                                       
> 
> I have no idea what any of that means. :) As mentioned, www-data is the Nginx user, and I'm logged in as admin over SSH.

It means, among other things, that was-data is the php-fpm user. Both php-fpm and nginx should be able to write to any writeable directory owned by that user. 

Jim