Anyone running OSTicket with Nginx?

Jim Ohlstein jim at
Wed May 11 21:04:24 UTC 2016


> On May 11, 2016, at 4:54 PM, Alex Hall <ahall at> wrote:
>> On Wed, May 11, 2016 at 4:50 PM, Jim Ohlstein <jim at> wrote:
>> Hello,
> > Is it possible that your script is trying to write a configuration file and lacks proper > permission in that directory?
> Yes, very possible, and I'd even say likely. The thing is, I can't find out what the directory is. I've given permission to the entire folder:
> chown www-data /var/www/osticket
> chmod -R 777 /var/www/osticket
> But that doesn't seem to help. I'm new to Linux, though, so I may have missed something. I can't imagine where else it would be trying to write to.

Is that the php-fpm user? If so, it's probably not the problem. 

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