Anyone running OSTicket with Nginx?

[Yuriy Medvedev]

Configuration of pool in  /etc/php5/fpm/pool.d/ in Ubuntu/Debian.


2016-05-12 0:36 GMT+03:00 Alex Hall <ahall at autodist.com>:

> The output of
> sudo ps aux | grep php
>
> admin    16599  0.0  0.0  12728  2164 pts/0    S+   21:34   0:00 grep php
> root     18852  0.0  0.6 295568 24484 ?        Ss   May09   0:08 php-fpm:
> master process (/etc/php5/fpm/php-fpm.conf)
> www-data 18857  0.0  0.7 300736 29408 ?        S    May09   0:00 php-fpm:
> pool www
> www-data 18858  0.0  0.7 300732 29380 ?        S    May09   0:00 php-fpm:
> pool www
>
> I have no idea what any of that means. :) As mentioned, www-data is the
> Nginx user, and I'm logged in as admin over SSH.
>
>
> On Wed, May 11, 2016 at 5:31 PM, Jim Ohlstein <jim at ohlste.in> wrote:
>
>> Hello,
>>
>> On May 11, 2016, at 5:19 PM, Alex Hall <ahall at autodist.com> wrote:
>>
>>
>>
>> On Wed, May 11, 2016 at 5:04 PM, Jim Ohlstein <jim at ohlste.in> wrote:
>>
>>> Hello,
>>>
>>> On May 11, 2016, at 4:54 PM, Alex Hall <ahall at autodist.com> wrote:
>>>
>>>
>>>
>>> On Wed, May 11, 2016 at 4:50 PM, Jim Ohlstein <jim at ohlste.in> wrote:
>>>
>>>> Hello,
>>>>
>>>> > Is it possible that your script is trying to write a configuration
>>> file and lacks proper > permission in that directory?
>>>
>>> Yes, very possible, and I'd even say likely. The thing is, I can't find
>>> out what the directory is. I've given permission to the entire folder:
>>> chown www-data /var/www/osticket
>>> chmod -R 777 /var/www/osticket
>>>
>>> But that doesn't seem to help. I'm new to Linux, though, so I may have
>>> missed something. I can't imagine where else it would be trying to write to.
>>>
>>>
>>> Is that the php-fpm user? If so, it's probably not the problem.
>>>
>>
>> I'm not sure. I don't find 'user' anywhere in php-fpm.conf, so I'm not
>> sure where that gets set. www-data is the user for Nginx and UWSGI, though,
>> not that UWSGI has anything to do here.
>>
>>
>> What's the output of
>> # ps aux | grep php
>>
>> Jim
>>
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>> http://mailman.nginx.org/mailman/listinfo/nginx
>>
>
>
>
> --
> Alex Hall
> Automatic Distributors, IT department
> ahall at autodist.com
>
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>
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