Anyone running OSTicket with Nginx?

[Alex Hall]

The output of
sudo ps aux | grep php

admin    16599  0.0  0.0  12728  2164 pts/0    S+   21:34   0:00 grep php
root     18852  0.0  0.6 295568 24484 ?        Ss   May09   0:08 php-fpm:
master process (/etc/php5/fpm/php-fpm.conf)
www-data 18857  0.0  0.7 300736 29408 ?        S    May09   0:00 php-fpm:
pool www
www-data 18858  0.0  0.7 300732 29380 ?        S    May09   0:00 php-fpm:
pool www

I have no idea what any of that means. :) As mentioned, www-data is the
Nginx user, and I'm logged in as admin over SSH.


On Wed, May 11, 2016 at 5:31 PM, Jim Ohlstein <jim at ohlste.in> wrote:

> Hello,
>
> On May 11, 2016, at 5:19 PM, Alex Hall <ahall at autodist.com> wrote:
>
>
>
> On Wed, May 11, 2016 at 5:04 PM, Jim Ohlstein <jim at ohlste.in> wrote:
>
>> Hello,
>>
>> On May 11, 2016, at 4:54 PM, Alex Hall <ahall at autodist.com> wrote:
>>
>>
>>
>> On Wed, May 11, 2016 at 4:50 PM, Jim Ohlstein <jim at ohlste.in> wrote:
>>
>>> Hello,
>>>
>>> > Is it possible that your script is trying to write a configuration
>> file and lacks proper > permission in that directory?
>>
>> Yes, very possible, and I'd even say likely. The thing is, I can't find
>> out what the directory is. I've given permission to the entire folder:
>> chown www-data /var/www/osticket
>> chmod -R 777 /var/www/osticket
>>
>> But that doesn't seem to help. I'm new to Linux, though, so I may have
>> missed something. I can't imagine where else it would be trying to write to.
>>
>>
>> Is that the php-fpm user? If so, it's probably not the problem.
>>
>
> I'm not sure. I don't find 'user' anywhere in php-fpm.conf, so I'm not
> sure where that gets set. www-data is the user for Nginx and UWSGI, though,
> not that UWSGI has anything to do here.
>
>
> What's the output of
> # ps aux | grep php
>
> Jim
>
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-- 
Alex Hall
Automatic Distributors, IT department
ahall at autodist.com
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