Anyone running OSTicket with Nginx?

[Jim Ohlstein]

Hello,

> On May 11, 2016, at 4:26 PM, Alex Hall <ahall at autodist.com> wrote:
> 
> Thanks for the quick response. Unfortunately, I'm not having any luck, unless I mistyped one of the rules. I also can't find where errors go. Anyone know where, or if, errors in fastcgi/php5-fpm are logged? /var/log/php5-fpm.log is empty.
> 
>> On Wed, May 11, 2016 at 4:09 PM, Yuriy Medvedev <medvedev.yp at gmail.com> wrote:
>> Try my config for Osticket 1.7, nginx+php-fpm
>> I create that's config just for testing 
>> server {
>> listen 80;
>> server_name test.com;
>> access_log /var/log/nginx/tickets.access.log;
>> error_log /var/log/nginx/tickets.error.log info;
>> index index.php;
>> root /var/www/ticket;
>> client_max_body_size 5M;
>> keepalive_timeout 0;
>> fastcgi_read_timeout 120;
>> fastcgi_send_timeout 60;
>> index index.php index.html;
>> autoindex off;
>> 
>> gzip on;
>> gzip_types text/plain text/css application/x-javascript text/javascript application/javascript application/json application/xml text/x-component application/rss+xml text/xml;
>> sendfile on;
>> set $path_info "";
>> 
>> location ~ /include {
>>         deny all;
>>         return 403;
>> }
>> 
>> if ($request_uri ~ "^/api(/[^\?]+)") {
>>     set $path_info $1;
>> }
>> 
>> location ~ ^/api/(?:tickets|tasks).*$ {
>>     try_files $uri $uri/ /api/http.php?$query_string;
>> }
>> 
>> if ($request_uri ~ "^/scp/.*\.php(/[^\?]+)") {
>>     set $path_info $1;
>> }
>> 
>> location ~ ^/scp/ajax.php/.*$ {
>>     try_files $uri $uri/ /scp/ajax.php?$query_string;
>> }
>> 
>> location / {
>>         try_files $uri $uri/ index.php;
>> }
>> 
>> 
>> location ~ \.php$ {
>>     fastcgi_param  SCRIPT_FILENAME  $document_root$fastcgi_script_name;
>>     fastcgi_pass unix:/var/run/php-fpm.sock;
>>     fastcgi_index index.php;
>>     include fastcgi_params;
>>     fastcgi_param  PATH_INFO   $path_info;
>>     fastcgi_intercept_errors on;
>> }
>> }
>> 
>> 2016-05-11 23:03 GMT+03:00 Alex Hall <ahall at autodist.com>:
>>> Hi all,
>>> I'm using Nginx (obviously), but I want to try OSTicket. The only supported servers for it are, for whatever reason, Apache and IIS. I hate IIS, and I don't know how I'd run Apache and Nginx together (plus Nginx seems much simpler than Apache to me). Does anyone have OSTicket working under Nginx by any chance?
>>> 
>>> I've followed this recipe:
>>> https://www.nginx.com/resources/wiki/start/topics/recipes/osticket/
>>> but I can't get it to work. It hits a wall during installation, saying that it can't create configuration settings (#7). If anyone has this up and running successfully, I'd love to know how you did it. Hopefully the OSTicket team will eventually support Nginx natively, but I'm not holding my breath.

Is it possible that your script is trying to write a configuration file and lacks proper permission in that directory?

Jim
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