Anyone running OSTicket with Nginx?

[Alex Hall]

On Wed, May 11, 2016 at 4:50 PM, Jim Ohlstein <jim at ohlste.in> wrote:

> Hello,
>
> > Is it possible that your script is trying to write a configuration file
and lacks proper > permission in that directory?

Yes, very possible, and I'd even say likely. The thing is, I can't find out
what the directory is. I've given permission to the entire folder:
chown www-data /var/www/osticket
chmod -R 777 /var/www/osticket

But that doesn't seem to help. I'm new to Linux, though, so I may have
missed something. I can't imagine where else it would be trying to write to.



> On May 11, 2016, at 4:26 PM, Alex Hall <ahall at autodist.com> wrote:
>
> Thanks for the quick response. Unfortunately, I'm not having any luck,
> unless I mistyped one of the rules. I also can't find where errors go.
> Anyone know where, or if, errors in fastcgi/php5-fpm are logged?
> /var/log/php5-fpm.log is empty.
>
> On Wed, May 11, 2016 at 4:09 PM, Yuriy Medvedev <medvedev.yp at gmail.com>
> wrote:
>
>> Try my config for Osticket 1.7, nginx+php-fpm
>> I create that's config just for testing
>> server {
>> listen 80;
>> server_name test.com;
>> access_log /var/log/nginx/tickets.access.log;
>> error_log /var/log/nginx/tickets.error.log info;
>> index index.php;
>> root /var/www/ticket;
>> client_max_body_size 5M;
>> keepalive_timeout 0;
>> fastcgi_read_timeout 120;
>> fastcgi_send_timeout 60;
>> index index.php index.html;
>> autoindex off;
>>
>> gzip on;
>> gzip_types text/plain text/css application/x-javascript text/javascript
>> application/javascript application/json application/xml text/x-component
>> application/rss+xml text/xml;
>> sendfile on;
>> set $path_info "";
>>
>> location ~ /include {
>>         deny all;
>>         return 403;
>> }
>>
>> if ($request_uri ~ "^/api(/[^\?]+)") {
>>     set $path_info $1;
>> }
>>
>> location ~ ^/api/(?:tickets|tasks).*$ {
>>     try_files $uri $uri/ /api/http.php?$query_string;
>> }
>>
>> if ($request_uri ~ "^/scp/.*\.php(/[^\?]+)") {
>>     set $path_info $1;
>> }
>>
>> location ~ ^/scp/ajax.php/.*$ {
>>     try_files $uri $uri/ /scp/ajax.php?$query_string;
>> }
>>
>> location / {
>>         try_files $uri $uri/ index.php;
>> }
>>
>>
>> location ~ \.php$ {
>>     fastcgi_param  SCRIPT_FILENAME  $document_root$fastcgi_script_name;
>>     fastcgi_pass unix:/var/run/php-fpm.sock;
>>     fastcgi_index index.php;
>>     include fastcgi_params;
>>     fastcgi_param  PATH_INFO   $path_info;
>>     fastcgi_intercept_errors on;
>> }
>> }
>>
>> 2016-05-11 23:03 GMT+03:00 Alex Hall <ahall at autodist.com>:
>>
>>> Hi all,
>>> I'm using Nginx (obviously), but I want to try OSTicket. The only
>>> supported servers for it are, for whatever reason, Apache and IIS. I hate
>>> IIS, and I don't know how I'd run Apache and Nginx together (plus Nginx
>>> seems much simpler than Apache to me). Does anyone have OSTicket working
>>> under Nginx by any chance?
>>>
>>> I've followed this recipe:
>>> https://www.nginx.com/resources/wiki/start/topics/recipes/osticket/
>>> but I can't get it to work. It hits a wall during installation, saying
>>> that it can't create configuration settings (#7). If anyone has this up and
>>> running successfully, I'd love to know how you did it. Hopefully the
>>> OSTicket team will eventually support Nginx natively, but I'm not holding
>>> my breath.
>>>
>>
> Jim
>
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-- 
Alex Hall
Automatic Distributors, IT department
ahall at autodist.com
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