OSTicket configuration issues

[Francis Daly]

On Mon, May 13, 2019 at 11:30:19AM -0400, NorrComm Solutions wrote:

Hi there,

> Hi we are attempting to run OSTicket with nginx.
> 
> We get this message: "too many redirects" when going to the URL.
> 
> We followed this URL for a resolution but so far no luck.
> 
> Has anyone seen this error and resolved it?
> 
> https://stackoverflow.com/questions/55651186/user-diretive-is-not-allowed/55661791#55661791


The configuration snippet includes:

===
    # Rewrite all requests from HTTP to HTTPS
    server {
        listen 80;
        server_name 192.168.0.24;
        rewrite ^ http://192.168.0.24 permanent;
    }
===

The "rewrite" causes every request to get a http redirect back to the
same service. That is your loop.

You probably want https:// in the rewrite line.


The rest of the config, within the https server, looks a bit strange to
me. But presumably someone uses OSTicket and this works for them. So -
once you get to https://192.168.0.24, you should be ok.

If not, and you send a follow-up message, please include all of the
details in that mail, rather than pointing to an external web site --
that will help someone on this list who has the same problem in the
future, when that other web site has been edited or removed.

Thanks,

	f
-- 
Francis Daly        francis at daoine.org